Emergency Request

After pressing the “SOS” button, vehicle location and other important data are transmitted to the BMW Assist Response Centre. A response specialist will speak with you to coordinate dispatch, notify your emergency contacts, and link you to BMW Roadside Assistance* as needed/requested. Emergency directions may also be provided.

*Services and benefits subject to change.

Destination Download**

Speak to a BMW Assist specialist and have a destination and phone number sent to your on-board navigation system and Bluetooth®-linked phone when you push the "Concierge" button with your iDrive Controller. Similarly, have the same information pushed to your in-car radio display (for non-iDrive equipped vehicles).

** MyInfo, and Destination Download are available on BMW Assist-equipped vehicles as of March 2008 production (exception X5, X6 which are as of April 2008 production). MyInfo requires the customer to have an email address as part of their BMW Assist account. Both MyInfo and Destination Download are dependent on the proper working functionality of a web-based provider.

MyInfo**

Use Google Maps to send point of interest information to your BMW using your e-mail address and your BMW Assist account. Accept the information into your navigation system (if applicable) or have the information displayed in your radio or iDrive display for your convenience while en route to the destination. Call your destination using Bluetooth integration by selecting the displayed telephone number. (BMW Assist account holder e-mail address must be on subscriber agreement to allow MyInfo function to send to your specific vehicle.)

** MyInfo, and Destination Download are available on BMW Assist-equipped vehicles as of March 2008 production (exception X5, X6 which are as of April 2008 production). MyInfo requires the customer to have an email address as part of their BMW Assist account. Both MyInfo and Destination Download are dependent on the proper working functionality of a web-based provider.

Remote Door unlock

This helpful feature will allow you to gain access to your BMW if you are ever locked out of your vehicle. Simply call BMW Assist toll free, provide your name and customer-specific password, and a response specialist will send a signal to your vehicle to remotely unlock the driver’s door.

Stolen Vehicle Recovery

If your BMW is ever stolen, after filing a police report, call the BMW Assist Reponse Centre to remotely activate your BMW Assist system to locate your vehicle and help the police recover it. This service may even reduce your insurance premium.

Enhanced Roadside Assistance*

In the event of a flat tire, empty gas tank or other vehicle problem, the BMW Assist Response Centre is ready to link you to BMW Roadside Assistance* at just the push of a button. Once linked, BMW Roadside Assistance* will have access to the same information as the BMW Assist Response Centre. The representative will be able to quickly coordinate dispatch of appropriate assistance to your exact location.

*Services and benefits subject to change.

Customer Relations Function

For questions, general comments and concerns, you can speak to a BMW Customer Relations specialist at just the touch of a button. Simply press the SOS button or if applicable select the “Customer Relations” tab in the BMW Assist section of the iDrive menu. Simply request BMW Canada service assistance within our normal business hours* and the BMW Assist call centre will connect you to a BMW Customer Relations Specialist.

Advanced Automatic Collision Notification

In the event of a serious impact, accident or a rollover, the location and vehicle information are sent automatically to the BMW Assist Response Centre. A BMW Assist response specialist will then attempt to establish voice contact with the driver or vehicle occupant.

In the event that the driver or vehicle occupants do not respond, the Response Centre will direct the appropriate emergency services to the vehicle's location. If a voice contact is established, the response specialist will continue to speak with the driver or occupants to provide a reassuring presence while a second response specialist will coordinate the emergency dispatch.

* BMW Group Canada Customer Integration Centre regular business hours are Monday to Thursday 8:30am-8:00pm (EST) and Fridays 9am to 6pm (EST).

Handsfree Calling using Bluetooth®

On all models equipped with BMW Assist, you can select a BMW recommended Bluetooth® cellular phone from your wireless carrier to call hands-free without any cords or cables getting in your way. Your sales representative can recommend Bluetooth handsets and available snap-in adapters, which both recharge your phone and connect it to your BMW's external antenna for improved reception. This solution offers speech recognition, steering wheel controls and phone number display, letting you keep your hands on the wheel. A hidden microphone transmits your conversation, while you listen through your sound system, with entertainment muted during calls.

This capability is a feature of the BMW Assist system and does not require a subscription to BMW Assist Services.