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EUROPEAN DELIVERY.

Make your first drive more memorable.

    EUROPEAN DELIVERY.

    Make your first drive more memorable.

    Why not meet your new BMW in Munich, Germany, at the renowned BMW Welt? While you’re there, you can:

     

    • Enjoy exclusive VIP tours of BMW facilities
    • Take your new vehicle for its first drive on the famed Autobahn
    • Experience a European adventure behind the wheel of your brand new BMW

    Once your European adventure is complete, simply bring your BMW to one of 12 convenient drop-off locations and we will ship your new BMW to your home. Delivery takes about six to eight weeks for those on the east coast, and about eight to 10 weeks for those on the west coast. If you drop your BMW off outside of Germany, there is a surcharge and delivery may take an additional two weeks. Please note that European Delivery is not available on the BMW X3, X4, X5 and X6.

    EUROPEAN DELIVERY.Make your first drive more memorable.

    Why not meet your new BMW in Munich, Germany, at the renowned BMW Welt? While you’re there, you can:

     

    • Enjoy exclusive VIP tours of BMW facilities
    • Take your new vehicle for its first drive on the famed Autobahn
    • Experience a European adventure behind the wheel of your brand new BMW

    Once your European adventure is complete, simply bring your BMW to one of 12 convenient drop-off locations and we will ship your new BMW to your home. Delivery takes about six to eight weeks for those on the east coast, and about eight to 10 weeks for those on the west coast. If you drop your BMW off outside of Germany, there is a surcharge and delivery may take an additional two weeks. Please note that European Delivery is not available on the BMW X3, X4, X5 and X6.

    European Delivery.

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    An incredible, affordable experience.

    Enjoying European Delivery is easier – and more affordable – than you might think. After deciding on the new BMW you want here in Canada, simply choose delivery at the BMW Welt. The MSRP of European Delivery is the same as if you were having it delivered here in Canada, so there’s no extra cost for this service.
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    Your Bavarian adventure begins.

    Once you land at Franz Josef Strauss Airport in Munich, you can expect a 30–45 minute taxi ride to the BMW Welt to take delivery of your new BMW. When you reach the BMW Welt, you’ll be welcomed and your luggage will be well taken care of. While you’re at the Welt, you can: Take a BMW Welt Tour (approx. 80 minutes in length), go shopping at the BMW Welt shops and pick up Original BMW Accessories, indulge your appetite at one of four BMW Welt restaurants, tour the BMW Museum, take a guided tour of the BMW Munich plant and experience firsthand how BMW vehicles are made.
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    Experience BMW's history and culture.

    BMW Welt is located directly adjacent to the BMW company headquarters, the BMW home plant and the BMW Museum. An architectural masterpiece, the BMW Welt is not just a delivery centre for new BMW vehicles. From the handover of the vehicle key, to the range of individualized services offered, drivers can be assured that the delivery of their BMW will be an unforgettable experience.
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    An historic land awaits.

    Once you pick up your new BMW at the famed BMW Welt, the fun begins. Spend as much time as you want travelling through Germany and Europe in your new BMW. Open it up on the Autobahn. Take a trip through the Alps. Go sunning in the south of France. Your options are as limitless as your imagination. When you’re ready to come home, just drop your BMW off at one of 12 convenient drop-off locations throughout Europe and we’ll ship it home for you. Please be aware that this feature is free of charge in Germany, but there is a surcharge if you drop your BMW off outside of Germany.
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    A dream, materialized.

    When your new BMW arrives in Canada, BMW will promptly notify you. After clearing customs, your BMW will be shipped directly to your local Retailer where your BMW will be inspected. If you wish to add any optional Original BMW Accessories, a technician will do so at this time. Once completed, you will experience your second delivery, this time by your BMW Sales Representative. The cost of transportation, customs clearance and duty, and marine insurance is included in the purchase price of all BMWs sold under the European Delivery Program.

    All you need to know about European Delivery.

    These FAQ's are designed to prepare you for the big day when you receive your vehicle at the BMW Welt. What should you consider before picking up your BMW in Munich? How will you find us? What will the automobile delivery be like? You will find the answers to all of your questions below.

    • How far is the BMW Welt from the Munich Airport?

      It can take anywhere from 30 to 45 minutes, depending on the traffic and time of day.

    • How long does the delivery process take?

      The delivery process should take approximately 30–45 minutes. It is recommended that customers check in at the BMW Welt 1.5 hours before a scheduled appointment. Customers will receive a comprehensive briefing in the Product Info Centre, which is specific to the BMW the customer is purchasing. The big moment of presentation will occur in the spacious ambiance of the BMW Welt, where a personal attendant will brief the customer and answer all questions about the vehicle.

    • Can anyone participate?

      Anyone who is 18 or older can participate as long as they have a permanent residence in Canada, a valid passport, a valid Canadian driver’s license and a social security number.

    • When is the BMW Welt delivery centre open?

      The BMW Welt is open to visitors every day from 7:30am – Midnight. For those picking up a new BMW, the earliest check-in will be at 8:00am and the last check-in at 5:30pm Monday through Saturday, with the exception of holidays.

    • Can I specify a delivery time?

      Yes, if a specific time is not provided we will assign one on your selected delivery date.

    • What identification do I need to bring?

      Upon arrival at the delivery centre, you must present a passport and valid driver's license for identification.
       

    • Do I need a safety vest?

      Yes. As of January 7, 2014, it is mandatory in Germany to carry a safety vest in all vehicles, as they must be worn if you vehicle breaks down. Safety vests are mandatory in many other European countries as well (check the tourist website of the country you are planning to visit for more details). Vests can be purchased in the BMW Welt Shop. If you misplace your vest, they are available at gas stations throughout Europe.

    • Are factory tours available?

      English-speaking tours are offered to all customers picking up a vehicle. The tour lasts approximately two hours, and begins at 11:45am. Factory tours are not available on weekends or holidays. Your check in agent will coordinate your tour around your delivery; please let them know of your interest upon check-in at the Welt.

    • Will my BMW be legally registered in Europe or Canada?

      Your automobile will be registered and delivered with German tourist licence plates. The plates are valid for the period indicated on the registration documents and license plates. BMW provides 14 days of premium insurance and tourist registration with no additional cost to you. However, should you decide to extend this, additional coverage is available for purchase in 30-day increments only. For example, for 45 days coverage, you would order two months of insurance, which is the actual coverage period, not one month plus 14 days. Coverage must extend to your drop-off date and can be arranged through your local BMW Retailer and must be done in advance of your pick up date. In the event of an insurance change, BMW must be notified a minimum of three weeks prior to pick up in Munich. Changes to insurance cannot be done upon arrival in Munich.

      Customs regulations restrict the use of tourist licence plates for private purposes. The customer is responsible for complying with any local regulations and taxes that may apply. Registration cannot be renewed and cannot be extended once initiated. Tourist plates are valid only in Europe. When the car is shipped to Canada, you must arrange to register your vehicle in your home province and pay provincial sales tax.

    • Is my license valid in Europe?

      A valid Canadian driver's license is sufficient to drive a car in Europe. Drivers must be at least 18 years old. If you plan to travel in Austria and/or Spain, you must have a valid International Driver's License, which can be purchased through the Canadian Automobile Association (CAA) closest to you.

    • Are winter tires required for driving in Europe during winter months?

      Germany passed a ruling that requires drivers to properly equip their vehicles for inclement weather conditions. When driving conditions are dangerous due to ice or snow, cars must be equipped with All-Season tires (also called 'M+S tires'). There might be street sections for which snow tires or even snow chains are declared mandatory. This often is the case for ski resorts and alpine passes.

      It is the responsibility of the owner and driver to equip their vehicle appropriately for the prevailing weather conditions. If you do not appropriately equip your vehicle for the weather conditions, and obstruct traffic or get involved in an accident, it is possible you may be charged, or fined according to the law.

      Please carefully review the options, packages, wheels and standard equipment of the vehicle you ordered with your Client Advisor. You must ensure you have the proper equipment for the climate in which you plan to drive.

      Customers have the option to leave their vehicle at BMW Welt for shipment to Canada if they prefer not to drive. There will be a fee of €70 cash (no credit cards accepted) to transport the vehicle from the Welt to the Munich drop-off location.

      The following website outlines a snow tire rental option and includes pricing and details of booking the tire rental in Germany. Please be advised that all vehicles must return to Munich to have the original BMW tires put back on the vehicles before shipment to Canada.

    • Is there a minimum mileage that must be driven before dropping the vehicle off at a drop-off location?

      No. The vehicle may be driven throughout your journey, or it can be driven directly to the drop-off location at the Munich Airport. If you do not wish to drive, Customers have the option to leave their vehicle at BMW Welt for shipment to Canada for a fee of €75 payable in cash only.
       

    • Can I add accessories to the vehicle while I’m there?

      Due to the customs clearance process in Europe and Canada, it is not possible to install accessories on your vehicle prior to its arrival in Canada.

    • If I have a navigation system in my vehicle, will it work in Europe?

      If you have ordered the Navigation System on your new BMW, the European maps will be provided to you on a USB stick at the BMW Welt.

    • Can I transfer my trip routes from my personal computer to the Navigation System?

      The BMW Routes feature offered on the German BMW website is not available for the Canadian market. Unfortunately, it is not possible to transfer your desired trip via USB connection to your BMW Navigation System. However, if you bring a list of your destinations to the BMW Welt, your Delivery Specialist can assist you in entering the information into your Navigation System.

    • Will my BMW Assist & Bluetooth System work in Europe?

      If your new BMW is equipped with this system, your Safety Plan services will not be available to you while traveling in Europe, due to different wireless technology standards and protocols. Your BMW's Bluetooth hands-free calling feature will be available, if your cell phone is compatible with your system. Please be aware that GSM is the European standard; some Canadian handsets are both compatible with your BMW and the European wireless carriers. Please ensure your wireless carrier's service agreement allows for international calling if you wish to make mobile calls.

      Before you leave for Munich, please provide your BMW Sales Representative with the information required to register you for BMW Assist. This information will include, however not be limited to, the primary and secondary subscriber names and addresses, as well as emergency contact information. As a result of having this information in advance, a BMW Assist subscriber agreement can be prepared and available for your signature upon your return and pick-up of your new BMW at your local BMW Retailer. As BMW Assist coverage is not available in Europe for North American vehicles, BMW Canada will add an additional three months to your BMW pre-paid subscription time.

    • What is the Road-Use Tax?

      The German Road-Use Tax has to be paid on every vehicle registered in Germany. Your European Delivery package includes road tax depending on the insurance time frame – see below.

    • What is the Registration and Insurance policy?

      BMW European Delivery provides 14 days of premium insurance and tourist registration at no additional cost to you. However, should you decide to extend this, additional coverage is available for purchase in 30-day increments only. Insurance beyond the 14 days and up to five months is available for an additional premium. For example, for 45 days coverage, you would order two months of insurance, which is the actual coverage period, not one month plus 14 days. This coverage must extend to your drop-off date, can be arranged through your local BMW Retailer, and must be done in advance of your pick-up date. The European Delivery department must be notified a minimum of two weeks prior to pick up in Munich in the event of an insurance change. The change of insurance cannot be done upon arrival in Munich.

      If the Vehicle is financed or leased through BMW Financial Services, the vehicle must be released for shipment to Canada no later than 90 days from the date of delivery.

      If you requested more than two months (three, four, or five months) of insurance, you are required to drop-off your vehicle at any of the German drop-off locations. European Customs regulations mandate that the exportation process must start in the country of vehicle delivery, in your case Germany.

      These new rates* are effective as of January 1, 2014:

      Insurance period in months Cost to customer

      14 days / 1 / 2 / 3 / 4* / 5*

      $0 / $525 / $1,070 / $1,615 / $2,160 / $2,700

      *includes Road-Use Tax. Rates are subject to change.

       

    • Can I extend my registration/insurance upon arrival in Munich?

      No. The insurance and registration dates must be determined in advance through the retailer because once the insurance/registration has been completed in Germany, it cannot be changed. If you are not sure of drop-off time, play it safe and purchase additional insurance.

    • Are there any country restrictions?

      Please be advised that your new BMW may only be driven in European Union countries. When planning your journey, ensure that you do not drive through any country not listed below, as your tourist plates will not be recognized:

      Austria
      Belgium
      Bulgaria
      Croatia
      Cyprus
      Czech Republic
      Denmark
      Estonia
      Finland
      France
      Great Britain
      Greece
      Hungary
      Ireland
      Italy
      Latvia
      Lithuania
      Luxembourg
      Malta
      Monaco
      Netherlands
      Norway (Non EU but recognizes tourist license plates)
      Poland
      Portugal
      Romania
      Slovakia
      Slovenia
      Spain
      Sweden
      Switzerland (Non EU but recognizes tourist license plates)

    • What do I need to know about Road Tolls?

      Certain highways and expressways in Austria, Switzerland, and the Czech Republic are subject to a toll and require a toll sticker (called vignettes in some countries) to be purchased and attached on the front windshield of your car. These toll stickers must be purchased prior to entry into any of these three countries and can be purchased at gas stations, post offices and border crossings.

      Austria and the Czech Republic offer toll stickers in 10-day, one month, and one year denominations.

      Switzerland only offers a one-year denomination.

      For specific information on how to purchase these toll stickers (called vignettes in some countries) and costs associated please visit the tourism sites for each country:

      Austria
      Visit: www.austria.info
      Note: Austria requires an International Drivers License. Austria also requires a security vest for driver and passengers.

      Switzerland
      Visit: www.myswitzerland.com

      Czech Republic
      Visit: www.czechtourism.com

      France
      Visit: http://int.rendezvousenfrance.com
      France requires also a security vest for the driver and each passenger, which can be purchased at gas stations.

      It is the responsibility of the customer to purchase these vignettes and they are not available for purchase at the delivery center. Failure to comply with each countries specification could result in a government fine.

    • Do I have to pay to drop-off my vehicle?

      Drop-off locations within Germany are free of charge: Bremerhaven, Frankfurt, Hamburg, Munich, Sindelfingen.

      Drop-off locations outside Germany are available for a surcharge of $800, however not for stays exceeding two months: Amsterdam (Netherlands), Antwerp (Belgium), Geneva (Switzerland), Nice (France), Paris (France), Vienna (Austria), Zurich (Switzerland).

    • Can I drop off my car on the weekend?

      Drop-off locations are open Monday to Friday only, excluding holidays. The drop off location in Munich is open on Saturday by appointment only. Please contact the Munich office directly via telephone: +49 (0) 89‐30 760 1920 or email: drop-off@vikase.com

    • I’d like to keep the European plates as a souvenir. Is this possible?

      Both license plates must remain on the vehicle due to new European Customs Regulation. BMW understands that customers would like to keep their license plates as a souvenir, however there is no guarantee that the license plates will be on the vehicle once it arrives at your Canadian retailer. BMW Group Canada assumes no liability for replacements.

    • How long will it take to ship my new BMW from Europe to Canada?

      The approximate shipping time of your vehicle to Canada depends on the drop-off location and where you reside in Canada. The estimated shipping time of your vehicle is six to eight weeks for those on the East Coast, and eight to 10 weeks for West Cast residents. Vehicles dropped off outside of Germany may take up to an additional two weeks. Upon arrival in the Canada, all vehicles require Canadian Border Services Agency customs clearance.

    • Contact Information for The BMW Welt:

      BMW Welt
      Am Olympiapark 1
      80809 Munich

      Telephone: +49 (0)89 1250 16020

      Open Monday – Sunday, 7:30 AM – Midnight (GMT +1)
      Customers can pick up their vehicle by appointment from 8:00am to 5:30pm only. For more information on the BMW Welt:
      www.bmw-welt.com/en

      For Factory Tour information: www.bmw-werk-muenchen.de

      The BMW Welt will be closed*:
      April 3, 2015 – April 6, 2015
      May 1, 2015 – May 2, 2015
      May 15, 2015
      May 25, 2015
      June 4, 2015
      June 8, 2015 – June 13, 2015
      August 15, 2015
      October 3, 2015
      December 24, 2015 – December 31, 2015

      *Subject to change