BMW Roadside Assistance.1-800-267-8269

Roadside Assistance and Accident Management come with your new vehicle for 4 years / unlimited kilometres and offer a range of services, including Emergency Services and Travel Planning. With BMW or BMW i Roadside Assistance, all drivers registered to your vehicle are entitled to an extensive range of services and benefits, which can be explored in detail below.

  • Emergency service calls
    Emergency service calls

    Emergency Service Calls offer a battery boost, fuel delivery, and a lock and key service for lost keys and locked-out drivers.

  • Mechanical breakdown assistance

    In case of a mechanical breakdown, towing or flatbed transportation of your vehicle will be arranged to the nearest BMW Retailer.

  • Winching

    Should your BMW require removal from snow or a ditch, winching service will be provided.

  • Trip interruption benefits
    Trip interruption benefits

    For mechanical disablement covered by warranty, you may be eligible for reimbursement for out of pocket expenses. Should the incident occur within 80km of your residence, you may be eligible for up to $100 for commercial transportation (bus, train, taxi, etc.). Should the incident occur over 80km from your residence, you may be eligible for a reimbursement for out of pocket expenses of up to $800 which include:

    • Transportation
    • Vehicle rental
    • Accommodation
    • Return to repair site

  • Emergency Message Service

    The BMW Emergency Message Service allows you to send a message, via the BMW Roadside Assistance hotline, to a family member, friend, or business associate in the event of an emergency.

  • Travel Planning Services

    BMW Trip Planning Services offer trip routing and personalized information kits (choice of electronic or physical maps) for your itinerary.

  • Contact Roadside Assistance
    Contact Roadside Assistance

    Call from anywhere in the continental U.S. or Canada with your Vehicle Identification Number (VIN) and our operators will be happy to assist you.

    For your BMW: 1-800-267-8BMW (269)
    For you BMW i*: 1-800-497-9940

    *BMW i vehicles are serviced by separate call centres.