BMW Teleservices (standard on all BMW model years 2014 and newer) are innovative BMW ConnectedDrive services that offer maximum comfort and let you focus on the important things in life. Through BMW Teleservices, your preferred BMW Retailer receives detailed information from BMW regarding the condition of the vehicle; information which was previously available only through a service visit. This allows for personalized vehicle service as well as a quick reaction in the event of an issue. With the Automatic BMW Teleservice Call, your BMW knows when a service is due. Through the Condition Based Service (CBS) sensors, the car identifies service requirements and automatically transmits all service-related data to BMW. Your preferred BMW Service Centre retrieves the data, is informed about the service need and vehicle status, and calls you to arrange a service appointment if necessary. With the Manual BMW Teleservice Call, you can conveniently get your BMW Service Centre to contact you, get customized advice or spontaneously schedule a service appointment. The vehicle sends all service-relevant data to BMW at the press of a button. Your BMW Retailer receives the information, calls you back, answers your questions and arranges an appointment if necessary. In the unlikely event of a breakdown or technical malfunction, you can initiate a call to BMW Roadside Assistance within your BMW while the BMW Teleservice Update ensures that your mobile devices and media players are always well connected to your vehicle. BMW Teleservice Battery Guard reliably keeps an eye on your battery day and night and informs you if the battery’s state of charge drops below a certain level.