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WHEN IT COUNTS: WE ARE BY YOUR SIDE.
BMW Accident Management.
WHEN IT COUNTS: WE ARE BY YOUR SIDE.BMW Accident Management.
No matter where you are within the Continental U.S. or Canada, no matter what time of day or night, BMW is available to help you along your journey. Whether you need help in an emergency, require Roadside Assistance, or need to find the nearest BMW-Certified Collision Centre, help is just a phone call – or the touch of a button – away.
If you are involved in an accident and do not require medical assistance, contact us via the 24-hour BMW Accident Management Hotline at 1-800-267-8BMW (269), or select 'Roadside Assistance' from the BMW Assist menu in your vehicle's iDrive, to avail of the following: access to an Accident Management Specialist; notification of police and emergency services (as required); transportation of you and passengers to a safe location; towing services to the nearest BMW Certified Collision Repair Centre (CCRC); coverage of all towing costs to a BMW Certified Collision Repair Centre, Accident Reporting Centre, and/or overnight storage facility (if applicable).
BMW ROADSIDE ASSISTANCE.
With BMW Roadside Assistance* any driver of your registered BMW will be entitled to an extensive range of services and benefits** including: Emergency Service Calls; Mechanical Breakdown; Winching; Trip Interruption Benefits; Traffic Accident Services; Emergency Message Service; and, Travel Planning Services.
*We offer a range of services you can really rely on from Emergency Service Calls to Travel Planning Services
**Services and benefits subject to change. For complete details and conditions, please refer to your Warranty and Service Guide.
BMW Roadside Assistance Canada.
Do you have any queries regarding BMW Roadside Assistance? If so, you can contact us by phone: 1-800-267-8BMW (269).
Emergency service calls
Emergency Service Calls offer a battery boost, fuel delivery, and a lock and key service for lost keys and locked-out drivers.
Mechanical breakdown assistance
In case of a mechanical breakdown, towing or flatbed transportation of your vehicle will be arranged to the nearest BMW Retailer.
Winching
Should your BMW require removal from snow or a ditch, winching service will be provided.
Trip interruption benefits
For mechanical disablement covered by warranty, you may be eligible for reimbursement for out of pocket expenses. Should the incident occur within 100km of your residence, you may be eligible for up to $100 for commercial transportation (bus, train, taxi, etc.). Should the incident occur over 100km from your residence, you may be eligible for a reimbursement for out of pocket expenses of up to $1000 which include:
- Transportation
- Vehicle rental
- Accommodation
- Return to repair site
Emergency message service
The BMW Emergency Message Service allows you to send a message, via the BMW Roadside Assistance hotline, to a family member, friend, or business associate in the event of an emergency.
LEAVE WORRIES BEHIND. BRING CONFIDENCE FORWARD.
The BMW Confidence Package. Book for $59.95.
The road ahead may have its share of twists and turns, but that shouldn’t stop you from getting out and enjoying every second behind the wheel. Right now, book a 55-Point Inspection for $59.95 to get your BMW in peak condition, and as a bonus, receive 1-year complimentary Roadside Assistance & Accident Management coverage for added confidence on every journey.
LEAVE WORRIES BEHIND. BRING CONFIDENCE FORWARD.
The BMW Confidence Package. Book for $59.95.
The road ahead may have its share of twists and turns, but that shouldn’t stop you from getting out and enjoying every second behind the wheel. Right now, book a 55-Point Inspection for $59.95 to get your BMW in peak condition, and as a bonus, receive 1-year complimentary Roadside Assistance & Accident Management coverage for added confidence on every journey.
CERTIFIED COLLISION REPAIR CENTRES.
When it comes to restoring your BMW after a collision, using a non-certified BMW repair facility could compromise the safety of your vehicle. So if it’s in a collision, you want more than its good looks restored. With a network of over 40 BMW-Certified Collision Repair Centres across Canada, a CCRC offers advanced technology, BMW trained specialists – and guarantees the work, ensuring your BMW is restored to its original factory safety specifications. Make a BMW CCRC your only choice for collision restoration.
BMW ACCIDENT CALL.
Faster, easier, more convenient: the innovative BMW Accident Call offers immediate support for minor accidents at low speed. Sensors allow your BMW to detect accidents in the lower range of speeds, automatically display a warning notice in the iDrive Monitor and offer the driver a direct connection with BMW Accident Assistance. One click with the iDrive Controller connects the driver directly with the specialists at BMW Accident Assistance, who then provide professional support on the basis of the transmitted, vehicle-relevant data via remote access or on site.
Your benefits at a glance.
- Automatic accident detection.
- One click to get assistance.
- Automatic location transmission.
- Immediate support from BMW.
- Towing service if required.
- Contact with an authorised/approved BMW Service Partner.
Requirements/availability
Requirements:
- Optional equipment BMW Teleservices, BMW ConnectedDrive and Intelligent Emergency Call available in July 2017. The offer may vary according to country and BMW model.
Availability:
- Due to technical reasons not every accident may be detected automatically. In such exceptional cases, BMW Accident Call can be manually activated.