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THE ROAD AHEAD IS WAITING.

YOUR JOURNEY, MADE SIMPLE.

The road ahead is waiting, and BMW Financial Services is ready to be With You Every MomentTM. Whether you want to continue enjoying The Ultimate Driving Experience® in your current BMW, or explore new avenues in a different model, the possibilities are endless. We’re here to help make sure the next chapter of your story is as seamless as it is exciting.

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THE ROAD AHEAD IS WAITING.YOUR JOURNEY, MADE SIMPLE.

YOUR MILESTONES.

Prior to turning in your vehicle, you will have to complete some simple procedures. So you’ll know what to expect, we’ve created a personal timeline to notify you of important dates and events. Begin by entering your lease maturity date in the field below.

 

If you do not remember your lease maturity date, please visit My BMW Account to view your contract details. Alternatively, please contact one of our Lease Maturity Specialists by calling 1-800-300-0269 at your convenience in order to obtain this information directly. 

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BMW Financial Services Lease Maturity Process Overview video

LEASE MATURITY STEP-BY-STEP.

As you are approaching the maturity date of your current lease, BMW Financial Services would like to remind you of the important steps involved in our lease maturity process. Whether you want to continue to enjoy The Ultimate Driving Experience® of your current BMW, or dream of exploring the open road in something different, we’re here to help guide you through every turn.

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YOUR LEASE MATURITY OPTIONS.

Planning your next adventure? Below are three different lease maturity options you can explore. Whether you’ve made up your mind, or need more information, book an appointment today with your preferred BMW Retailer to discuss your next steps.

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YOUR LEASE MATURITY OPTIONS.

  • UPGRADE TO A NEW BMW.
  • PURCHASE YOUR CURRENT BMW.
  • RETURN YOUR CURRENT BMW.
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EVALUATING YOUR VEHICLE.

EVALUATING YOUR VEHICLE.

EXCESS WEAR & USE PROTECTION.

If you purchased BMW Financial Services Excess Wear & Use Protection, you will be protected from certain damages that would otherwise be chargeable. The guidelines contained within this section will help you to distinguish between acceptable wear and use on your vehicle based on your BMW Financial Services Excess Wear & Use Protection Plan.

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STANDARD WEAR AND USE.

There are some limitations to the acceptable wear and use of your BMW. Our interactive guide contained in this section will help you to evaluate what is acceptable wear and use on your vehicle.

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SERVICE AND MAINTENANCE.

As per your Lease Agreement, the vehicle must be maintained and serviced in accordance with the manufacturer recommendations as stated in the Owner's Manual and as per the scheduled maintenance required and as indicated by the vehicle’s onboard maintenance system. If your vehicle is not properly maintained and serviced, it could result in damage to the vehicle and additional charges to you at the conclusion of your lease. If you service your vehicle at a non-BMW service centre, please ensure you keep all invoices for warranty purposes and as proof of maintenance. 

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VEHICLE CONDITION EVALUATOR.

The BMW Financial Services Vehicle Condition Evaluator makes determining your vehicle’s current condition easy. It is the same Evaluator Tool used by your BMW Retailer and the AutoVIN Inspector to check for tire tread depth, dents, scratches, windshield cracks, etc. Order your tool today so you can use it to evaluate acceptable wear and use on your vehicle in order to determine any chargeable damages.

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LEARN HOW TO USE THE VEHICLE CONDITION EVALUATOR TOOL.

Image - vehicle condition evaluator tool

Our video series will show you how to use the Vehicle Condition Evaluator tool to help determine damage that is covered by us and what damage is chargeable to you.

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MY BMW ACCOUNT.

My BMW Account provides 24/7 access to a variety of self-service features and resources to make managing your BMW Financial Services account easier than ever.

 

You can use My BMW Account to access your BMW Financial Services information, review your financial documents, and much more, anytime, anywhere – all from your mobile device or computer.

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MY BMW ACCOUNT.

MY BMW ACCOUNT FEATURES:

My BMW Account

• Make one time payments (e.g. Lease Maturity Invoice)

• View contract details

• Request a payoff quote

• Review and reschedule payments online*

• Update banking information

• Securely send and receive your documents and messages

• Live dashboard to check account status

 

*Active accounts on bi-weekly or monthly automatic recurring payment schedules may reschedule payment dates up to once per pay period. Subject to scheduling limitations, and customer and account eligibility. Please contact the Customer Interaction Centre via the Secure Message Centre in My BMW Account or by calling 1-800-3000-BMW for more details.

GET CONNECTED WITH THE TAP OF A FINGER.

Connect your My BMW Account to the My BMW App± to manage your entire BMW world from your fingertips. Learn how to access your My BMW Account through the My BMW App± with this quick and helpful “how-to” video.

 

±Available apps and services are subject to change, may vary by location or other factors. May require additional services, plans, subscriptions and vehicle options, and may only be operable in conjunction with certain smartphones and operating systems (smartphone not provided). Not all apps or services may be available for all BMW models.

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Contact Us.

 

Our Lease Maturity Team is here for you.

 

Telephone

1-800-3000-BMW

 

You may also send us a message through our Secure Message Centre on My BMW Account.

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Your New BMW. Your Budget.

 

Find new vehicle offers that match your desired monthly payment range.

 

Find your BMW

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FAQ ON LEASE BUYOUTS

  • How do I buyout my vehicle?
  • Can I buyout my lease through My BMW Account?
  • Can I buyout my lease directly through BMW Financial Services and not through the BMW Retailer?
  • When do I have to decide if I will buyout my lease?
  • What is my pay-off amount?
  • Is the Residual Value / pay-off amount negotiable?
  • Why do I have to pay a Retailer admin fee to buyout my lease?

FAQ ON LEASE RETURN PROCESS

  • Can I return my lease early?
  • What do I have to do at the end of the leasing contract?
  • Can I keep my BMW after my Lease Agreement comes to an end?
  • Are there any further costs when the leasing contract comes to an end?
  • What happens if my vehicle has damage at the end of the Leasing Agreement?
  • Can I receive a refund for kilometers that I didn’t use?
  • When will I receive my Security Deposit refund and how do I receive it?
  • I returned my vehicle a while ago but didn’t receive a Lease Maturity Invoice. Is there a problem?

FAQ ON LEASE ASSUMPTIONS / TRANSFERS

  • What is a Lease Assumption?
  • What is required if I want to do a Lease Assumption?

GENERAL FAQ

  • Where can I find my account number?
  • Where can I find my lease maturity date?
  • What are OEM tires and what tires do I need to return with my leased vehicle?